※ J&J / SHIP
◉ FAST · INSURED
2-DAY · USA
◉ COLD CHAIN
LOGISTICS
Shipping &
returns.
Fast, secure, insured. Same-day cut-off 14:00 EST. Discreet packaging. Cold chain on temperature-sensitive compounds.
◉ SHIPPING METHODS
STD
Standard Shipping
3–5 business days · Free over $200
$12.95
EXP
Express Shipping
1–2 business days · Cut-off 14:00 EST
$24.95
OVN
Overnight
Next business day · Cut-off 14:00 EST
$39.95
◉ PACKAGING
Discreet, insulated, insured.
All orders ship in discreet, unbranded packaging. Temperature-sensitive products include insulated packaging and cold packs. Every shipment is fully insured against loss and damage.
◉ RETURNS
Unopened, undamaged, 14 days.
Due to the nature of research chemicals, we cannot accept returns on opened products. Unopened, undamaged products may be returned within 14 days of delivery for a full refund. Email hello@jackandjane.com to initiate.
◉ DAMAGED OR WRONG ITEM
Contact us within 48 hours. We'll reship the correct product at no cost and provide a prepaid return label if needed.